Effective Date: July 9, 2026

P&L Automotive (“Company,” “we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you interact with us, including through our website, scheduling software, and in-person services.

1. Our Commitment to Privacy We are committed to protecting your privacy. We do not permit unauthorized sharing of your information under any circumstances and have implemented security measures to safeguard your data.

2. Mobile Information No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. Information We Collect We may collect the following types of personal information from you:

• Contact Information: Name, email address, phone number, mailing/billing address.

• Vehicle Information: Year, make, model, and VIN.

• Employment Information: If you apply for a job with us, we may collect application details, resumes, and related employment data.

   

• Other Information: Basic customer details provided by partner dealerships (e.g., name, contact information).

   

We do not collect or store payment/credit card information directly.

4. How We Collect Information We may collect personal information in the following ways:

• Website Forms & Scheduling Software: When you request a quote, schedule a service, or contact us through online forms.

   

• Cookies & Analytics: Through tools such as Google Analytics, Google Ads, and Facebook/Meta Pixel that help us understand site usage and improve services.

   

• In-Person Services: When you visit our shop for service appointments.

   

• Partner Dealerships: When a dealership provides us with your information to complete services you purchased through them.

   

5. How We Use Information We use the information we collect to:

• Provide and manage automotive services, installations, and warranty repairs.

   

• Send appointment reminders, confirmations, and service updates.

• Share service-related details with partner dealerships as needed.

• Improve our services and website performance.

   

• Marketing and promotional purposes (such as newsletters and offers), if we choose to implement this in the future.

   

6. Messaging & Communications You may receive appointment reminders, service updates, or customer care messages from us. On average, we send 1–2 messages per month. Message and data rates may apply.

You have the right to opt out of messaging campaigns at any time. To opt out:

• Follow the unsubscribe or STOP instructions provided in our messages, or

   

• Contact us directly using the details below.

   

Contact Email: blair@plautomotive.com Contact Phone: 952-941-0888 Mailing Address: 5625 W 78th St, Edina, MN 55439

7. Sharing of Information We do not sell your personal information. We may share your general data only in the following situations:

• With Partner Dealerships: To fulfill services you purchased through them.

   

• With Warranty Providers: Such as Llumar Films, Auto Armor, ECP Incorporated, and Final Coat when handling warranty-related services.

• With Service Providers: For analytics or advertising purposes (e.g., Google Ads, Facebook).

   

• As Required by Law: To comply with legal obligations, court orders, or government requests.

   

8. Data Storage & Security Your personal information may be stored in our CRM and Point of Sale systems, local servers, and cloud-based business applications. We take reasonable steps to protect personal data, including the use of secure logins, encryption where possible, and limiting access to authorized personnel only.

9. Your Rights You have the right to request access to the personal information we hold about you, corrections to any inaccurate information, and deletion of your personal information, where legally and operationally feasible. To make a request, please contact us at blair@plautomotive.com.

10. Updates to This Policy We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this page periodically to stay informed.